Our years of experience enable us to create innovative marketing campaigns in a complex industry and a strict regulatory environment. All of our capabilities come together in service of smarter marketing for our clients—we tie it all together.
Chief Executive Officer
As founder and CEO, David Ormesher has taken closerlook from a small, creative media boutique and grown it into a recognized leader in creating innovative relationship marketing solutions that help pharmaceutical and health-insurance companies get closer to their most important customers. Since founding the company in 1987, Ormesher has created a rich, cohesive culture at closerlook by maintaining a hands-on approach to building client success and sustaining lasting account relationships. He has guided the growth and evolution of the firm, attracting a world-class team of account strategy, user experience, design, technology and relationship marketing services experts.
David is a frequent speaker at marketing conferences and is a recognized thought leader in the areas of interactive and relationship marketing for the pharmaceutical industry. He was recently named one of PharmaVOICE’s magazine’s inaugural Red Jacket winners.
David is an early-stage investor and is on the board of physIQ, a personalized physiology analytics company. In addition to his entrepreneurial leadership, David is also active on several non-profit boards including MATTER Chicago, Lurie Children’s Hospital Foundation; The Poetry Foundation; i.c.stars, an innovative business and leadership training program for inner city youth and he is founder of Bigger Future, a social-enterprise building the capacity of high-potential entrepreneurs in Rwanda. David is on the board of Lyric Opera of Chicago where he also serves as president and CEO.
President & Chief Operating Officer
At the helm of closerlook, Jon provides thought leadership, direction and a passion for developing relationship marketing capabilities that meet the evolving needs of the pharmaceutical industry.
With more than 20 years of experience in business planning, marketing strategy and marketing communications development within the pharmaceutical industry, he oversees all operational responsibilities and coordinates the agency's vision with CEO David Ormesher. Clients he’s cultivated at the agency include Abbott Laboratories, Astellas, Eli Lilly, Novo Nordisk, Ortho Biotech, Santarus, Inc., Takeda, and others. Jon holds a B.A. in Economics from the University of Wisconsin-Madison and an M.S. in Integrated Marketing from Northwestern University.
Chief Client Officer
Allison leads our team of client service professionals, including the account and project management teams. Since joining closerlook in 2006, she has worked to build and maintain productive client relationships at Astellas Pharmaceuticals, Takeda Pharmaceuticals, Novo Nordisk Inc., Smith and Nephew, Amgen, Hospira, and others. Allison ensures that our work is aligned with our clients’ business goals and strategies, and is delivered via creative, innovative and effective methods. Allison has 15 years of experience providing client service in the pharmaceutical, health insurance and consumer packaged goods industries. She holds a B.S. in Psychology from the University of Illinois at Urbana-Champaign and an M.S. in Clinical Psychology from Northwestern University.
Chief Creative Officer
Ryan Mason is responsible for advancing the creative vision of closerlook. As Chief Creative Officer, he assumes leadership of the analytics and marketing practices as well as the creative and strategy functions of the agency. Creativity as practiced and applied at closerlook is a collaborative amalgam of design thinking, persuasive writing, sound strategy, data-driven insight and smart application of technology.
Originally trained as a graphic designer, he was promoted to the position of closerlook Creative Director in 2006 and led the development of the Creative Group. He has also helped found the strategy practice at closerlook, a team responsible for marrying relationship marketing, marketing communication, user experience and content strategy in campaigns for clients.
Ryan has served as a judge for interactive and digital competitions, participates as a panelist as creative conferences and remains active with design education efforts at his alma mater. He has a B.A. in Design and Economics from the University of Notre Dame.
Chief Technology Officer
Michael is responsible for closerlook’s technology strategy and vision. He facilitates the use of technology to meet both internal and client needs through the practical application of both hardware and software solutions. He works with the software development and IT teams to deliver technical innovation that is simple, secure, scalable and accessible. Since joining closerlook in 1998, Michael has architected software platforms and led the development of numerous award-winning applications both large and small for clients. Michael holds a B.S. in Computer Science from Northern Illinois University, where he specialized in Applied Theory and Operating Systems.
Vice President, Strategy
Pete’s focus is to understand each individual client’s market opportunities, challenges and needs and match those circumstances with a set of unique solutions built on a foundation of proven relationship marketing fundamentals. Prior to joining closerlook, he spent 11 years in marketing and brand management at GlaxoSmithKline and Takeda Pharmaceuticals where he launched multiple products to both primary care and specialty audiences. Pete has a B.A. in both History and Government from the University of Vermont and earned an M.B.A. from the University of Maryland's Smith School of Business.
Senior Vice President of Talent Development
Alan works alongside Human Resources and closerlook’s competency directors to develop and retain high-performing employees and teams. His areas of concentration are learning and development, performance management, succession planning and company culture. Alan has almost two decades of experience as a practitioner and leader in the client service and project management areas of digital marketing, serving the pharmaceutical, technology consulting, insurance and financial industries. Alan holds a B.A. in History and an M.Ed. in Curriculum and Instruction from the University of Missouri at Columbia.
Vice President, Creative
Dave leads closerlook’s creative team of design, writing, motion-media, clinical-research, and proofreading professionals. He is responsible for ensuring the agency delivers the highest quality digital marketing in support of client objectives and dedicated to making closerlook a great place to work as a creative. Dave has more than 13 years of experience developing effective marketing and advertising on behalf of clients in the pharmaceutical, insurance, consulting, sports, and entertainment industries. Dave is the author of Captive Audience, a short-story collection named an Indie Next Notable Book by the American Booksellers Association, and The Voiceover Artist, a novel that will be published in November 2015. Dave has a B.A. (summa cum laude) in American Studies and in Spanish from the University of Notre Dame and an M.F.A. in Creative Writing from the University of Florida. He is a member of the Phi Beta Kappa academic honor society.
Director of Quality Assurance & Business Analysis
Patrick joined closerlook in May of 2000 as a Quality Assurance Engineer and has 16 years of quality assurance and business analysis experience on a broad range of projects across a variety of business domains, with nearly a decade of experience in pharma specifically. He holds a B.A. from the University of Wisconsin-Madison and earned a Certified Software Test Engineer (CSTE) designation from the Quality Assurance Institute USA in 2000.
Director of Business Development
Rick spearheads new client acquisition efforts for closerlook. He has over 13 years of marketing and sales experience and is responsible for identifying prospective clients whose unique set of challenges align with the solutions, expertise and core capabilities that closerlook brings to the table. He is focused on establishing, developing and strengthening relationships with client partners. Rick has a B.A. in Social Science from Michigan State University.
Director of Project Management
Over the course of his 8 years in client service, Tyler has cultivated a unique passion and ability for the craft of project management. His hard work and commitment have strengthened the collaborative culture at closerlook and been a great service to our clients. As Director of Project Management, Tyler leads the Project Management team and focuses on improving processes, communication, consistency, and teamwork at closerlook. Tyler has a B.A. in Communication Studies, along with a minor in Entrepreneurship, from the University of Iowa.
We’ve been located in Chicago’s River North Gallery District since March of 1996. After occupying space in the building for many years, agency growth led to an expansion and reconstruction project of the third and fourth floors that was completed in Spring 2014.